Vine Surgery

Welcome to Vine Surgery

Welcome to our website which we hope you will find both useful and informative.

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Federation of the Year Award

The 6 practices of the West Mendip Federation; Glastonbury Health Centre, Glastonbury Surgery, Vine Surgery, Wells City Practice and Wells Health Centre, are delighted to announce they are the recipients of the Somerset Clinical Commissioning Group Federation of the Year award.Federation of the Year Award Presentation

Despite being 6 independent contractors, there is a shared vision of providing an excellent patient service across West Mendip with all practices having collaborated in testing the processes for Bank Holiday cover at West Mendip Community Hospital (Primary Care Resilience Fund).

West Mendip were instrumental in forming the Your Health and Wellbeing – Mendip group (all Mendip practices now have a representative on this group), with a vision to provide a person-centred care approach to total health and wellbeing. 

There has been a culture of patient education with regular advertisements in the Central Somerset Gazette promoting medicines for self-care, flu vaccinations, did not attends and accessing appropriate care.  Further media input around seasonal flu has taken place during September 2015.

The Federation organised meetings with all parliamentary candidates prior to the election to enable patients and clinicians to discuss the future of the NHS.  A follow up meeting with James Heappey is in the pipeline for October 2015.

The Practice Managers work together proactively to share templates and introduce a uniform e-learning system across all practices.  Discussions are ongoing to introduce a Federation based Disaster Recovery Plan, sharing premises and staff to keep patient services up and running and to provide the most robust and secure working practices.

The award was collected by Sharon Morgan, Practice Manager of Vine Surgery and presented by David Slack, Managing Director of Somerset Clinical Commissioning Group.

Named GP for all patients

From 1st April 2015, in line with new regulations, all patients will have a named GP. Please ask at reception if you wish to know who your named GP is.

Your Usual GP will be your named GP and we are going to work through this year, until March 2016, to notify as many patients as possible of their Named GP. As with patients aged 75 years and above, who have already been assigned a Named GP, this does not stop you from booking to see any other clinician.

If you have a preference, as to who you would like your named GP to be, please let us know and we will make all reasonable efforts to accommodate your wishes.

The named GP will take lead responsibility for the coordination of services required and will ensure these are delivered to you where required, (based on the clinical judgement of the GP).

Health Connections Mendip is a new health and wellbeing service available to patients. Patients can talk to a health connector at the surgery to find out about local activities, support and servicesHealth Connections Mendip available, and can also arrange one-to-one appointments to speak to a Connector. During these appointments a Health Connector will listen to your health story and assist you with setting health-related goals which are meaningful to you. Health Connectors also support you to make positive changes that last. You can also access the service by telephone on 01373 468 368, email at or visit us at:

Click here for our Health Connections Mendip page.

Click here for the Mendip Directory of Services.

Click below to watch a documentary about Vine Surgery:

Latest News   Latest News

Click here for the latest News. Current topics include:

  • Vine Surgery Solar Panel Project
  • Patient participation group
  • Patient Records

Care.Data   Care Data

From November 2013 NHS England will be utilising patient data from GP practices for the new service.

The aim of is to improve healthcare by increasing the availability of timely and accurate data to allow services to be better designed for patients.  Patient data will be combined with information from other care settings such as hospitals with the intention of improving healthcare overall and to aid research. Click here for further details.

Patient Participation Group   If you need medical attention

'Choose' Well by choosing the right service. Click on the link to find out more information.

Click here for the Choose Well leaflet.

The short video below is all about Choosing the Right Service

Compliments, Concerns, or Comments   Compliments, Concerns, or Comments

Do you have any comments or concerns that you would like to put to us? Would you like to let us know that what we are doing meets with your approval?

Now you can, by clicking here for our new Compliments, Concerns, or Comments form.

Somerset Services Website   Somerset Choices

Local services and information to help you choose the right care and support.

Click here to visit the Somerset Choices website.

New website for Mobile Phones and Tablets   New website for Mobile Phones

We now have a mobile version of our Practice website. 

If you use a smart phone such as an Apple iPhone, Google Android or Blackberry, or a Tablet computer you will probably be directed to the mobile version first. 

If you still wish to see the desktop version of the website there is a link at the foot of each mobile website page.

Patient Participation Group   Patient Participation Group

Did you know we have a patient participation group?

The purpose of the PPG group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.

Click here for further information.

On-line Services   Prescription Service

You can now view Allergies and Medications within your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you're at home or work, it's especially useful when the practice is closed or telephone lines are busy.

Click here to register online or use the service.

Vine Surgery
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